Terms & Conditions

Last updated: 20/08/2025

Welcome to Vitalnique! The terms "we", "us" and "our" refer to Vitalnique Limited. Vitalnique operates this website and online store, including all related features, tools, products, and services (the "Services"). Our store is hosted on Shopify Inc., which enables us to provide you with our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you may not access the website or use any Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your place of residence, or you have obtained consent from your parent or guardian. You agree to provide accurate and complete account and billing information and to maintain the security of your account credentials. You may not transfer or assign your account.

SECTION 2 – OUR PRODUCTS

We strive to present our products accurately. However, colours and images may appear differently on your screen. All product descriptions and pricing are subject to change without notice. We reserve the right to limit the sales of our products to any person or region, and to discontinue any product at any time.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. We reserve the right to accept or reject your order. Orders are not confirmed until payment is processed and accepted. All purchases are subject to the Consumer Guarantees Act 1993 (NZ), which guarantees your right to remedies if goods are faulty, unsafe, or not as described.

SECTION 4 – PRICES AND BILLING

All prices are in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) unless otherwise stated. Prices, promotions, and product availability are subject to change without notice. You agree to provide current, complete, and accurate payment and billing information and to promptly update such information.

SECTION 5 – SHIPPING AND DELIVERY

We currently ship within New Zealand only. All delivery times are estimates and not guaranteed. Once an order is dispatched, the title and risk of loss transfer to you. We are not liable for delays caused by couriers or external events.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including trademarks, text, graphics, logos, and images, is the property of Vitalnique Limited or its licensors. You may not use, copy, or reproduce any content without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools "as is" without any warranties. Your use of such tools is at your own risk and subject to the terms of the third-party provider.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content or accuracy of these websites and disclaim any liability for your access or use of them.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Vitalnique is powered by Shopify, but your transactions are with Vitalnique Limited. Shopify is not responsible for any product or service you purchase from us.

SECTION 10 – PRIVACY POLICY

We collect and process personal information in accordance with our Privacy Policy, which complies with the New Zealand Privacy Act 2020. Because our store is hosted by Shopify, your data may be shared with Shopify and their subprocessors in other countries.

SECTION 11 – FEEDBACK

By submitting feedback, you grant us the right to use and publish it. You confirm that you own or have rights to your feedback and that it does not violate any third-party rights.

SECTION 12 – ERRORS AND OMISSIONS

We may correct any errors, inaccuracies, or omissions and change or update information at any time without notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may only use the Services for lawful purposes. Prohibited uses include, but are not limited to, using the Services to violate laws, infringe on rights, transmit malware, harass others, or spam. We may terminate your access if you violate these terms.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time. Provisions that should survive termination will remain in effect, including those on intellectual property, indemnity, and limitation of liability.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation. Some jurisdictions may not allow disclaimers of warranties, so these may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by New Zealand law, Vitalnique Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or any products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Vitalnique Limited, Shopify, and their respective employees and agents from any claims, liabilities, or expenses resulting from your breach of these Terms or applicable law.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid, the rest will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms, along with any other legal notices published by us, constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of New Zealand, and you agree to the exclusive jurisdiction of New Zealand courts.

SECTION 22 – HEADINGS

Headings are for reference only and do not affect the meaning of these Terms.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Changes will take effect upon posting. Your continued use of the Services after changes are posted constitutes acceptance of the new Terms.